Chulho Authentic Nepalese and Indian Cuisine (“Chulho”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, make a reservation, or otherwise interact with us.
Chulho Authentic Nepalese and Indian Cuisine operates Nepalese and Indian restaurants at the following locations:
For any privacy enquiries:
You can contact our team by phone on:
The types of personal information we collect depend on how you interact with us, and may include :-
We generally do not collect sensitive information. If you choose to provide details about allergies, dietary requirements or accessibility needs, we will use this only to help manage your booking or order
We collect personal information in several ways, including:
Where reasonable, we collect personal information directly from you. In some cases, we may receive information from booking platforms, delivery partners or other service providers involved in processing your reservation or order.
We collect, hold, use and disclose personal information for purposes including:
We only use or disclose your personal information for the purposes for which it was collected, for related purposes you would reasonably expect, or as otherwise permitted or required by law.
We may use your contact details to send you promotional emails or (if you choose) SMS messages about specials, events and news from Chulho.
We will only send you commercial electronic messages in accordance with the Spam Act 2003 (Cth), which generally requires that:messagemedia+1
You can opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us using the details in this policy.
We may disclose personal information to third parties that help us operate our business, such as:
These service providers are only given access to the information they need to perform their services and are expected to keep it confidential and secure.
Some of these providers may store or access information from outside Australia (for example, cloud‑based SaaS tools and Google services). Where this occurs, we take reasonable steps to ensure that your information is handled in a way that is consistent with applicable Australian privacy requirements.
We take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.
Personal information may be stored in electronic form in our in‑house systems, secure Google Sheets and other cloud services managed by our local web agency and service providers.
Although we use security measures such as HTTPS/SSL on our website and restricted access to internal records, no method of transmission or storage is completely secure. You use our website and services at your own risk.
We keep personal information only for as long as it is needed for our business purposes or to comply with legal requirements, and then take reasonable steps to destroy or de‑identify it.
You may request access to the personal information we hold about you, or ask us to correct it if you believe it is inaccurate, out‑of‑date, incomplete, irrelevant or misleading.
To do so, please contact us using the details in this policy and provide enough information for us to verify your identity and locate your information.
We will respond within a reasonable time and may charge a reasonable administrative fee for complex access requests where permitted by law.
Our website may use cookies and similar technologies to:
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Chulho, as an authentic Nepalese and Indian Cuisine, serves typical Nepali and Indian Dishes in the original taste as its form. Chulho has main focused on the originality of the taste of foods that it offers to all the stepped in personels.
ABN Number: 90 687 558 685